The guarantee covers faulty workmanship and/or materials when the product is used in normal domestic conditions and in accordance with the care and use instructions provided.
If an individual item within a set is faulty, we will replace the specific item, not the entire set.
The guarantee applies from the date of purchase of the original owner and applies to the original purchaser only.
The following are excluded from the guarantee:
• Damage caused by normal wear and tear, accident, misuse, abuse or commercial use.
• Scratches, stains, discolouration, corrosion or damage to the interior or exterior of the product from overheating, dishwasher use, or other misuse.
• Consequential damage is expressly excluded from this guarantee.
The guarantee does not affect your statutory rights.
If your claim is approved the guarantee period continues (does not restart).
To make a claim, please complete the below form. It is essential you have retained your proof of purchase such as reciept or order number.